Returns and Exchanges
We may, subject to our discretion and policies, allow returns and exchanges. Should returns be allowed, refund will be either in the form of credit vouchers or exchange of products substitution for the same/equivalent value of purchase within a period of 3 weeks. No exchange of product if the product is being tampered with by buyer.
One to One Exchange applies with these criteria:
a. Product found to be defective or material defect.
b. Within 7 days after delivery completion.
c. Fulfilment is subject to delivery schedule availability.